COMING SOON

  • Pretoria, Gauteng, South Africa

HUSBAND SAID "no more shopping?" NOT A PROBLEM We offer a FREE ALIBI SERVICE! Do you need an alibi in your package,in the form of "congratulations on winning this item? Let us know.


HOW DO I TAKE CARE OF MY BELLA-DEI COLLECTION ITEM?


WHAT IS YOUR RETURN POLICY?


Please note that SALE items are non-returnable and non-refundable.
Please note that paid orders can not be cancelled. You will have to wait until you receive your parcel, before you can do a return.
You need to inform us within 3 days of receipt of your order that you would like to return the item. Returns are for the customer's own account. Refunds will be made once the item was received in sellable condition (not worn).

WHEN DO YOU SHIP MY ORDER?


All orders are shipped as soon as we receive your P.O.P & when the items are ready.

All our items are handmade, and will take approximately 3-10 working days for orders to be ready and shipped out.

As soon as the parcel is shipped, it is your own responsibility to stay in contact with your local courier office, may it be Courier Guy (Pudo) or Postnet.


WHAT ARE MY DELIVERY OPTIONS?


 
We use a variety of courier services including Postnet (counter to counter), Courier Guy and Courier Guy Pudo. You can also collect your order from us in Pretoria East

HOW DO I RETURN AN ITEM?


Please see returns policy before returning.
Returns are for the customer's own account. Please make use of a reliable source, ie. Postnet, Courier Guy, or Courier Guy Pudo

Returns can be sent to my personal address which i will send to you via email/whatsapp

Please make sure to mark your parcel clearly with your name and order number.

DO YOU PROVIDE INTERNATIONAL DELIVERY?

 
 
We do, we will quote you before you order. Please contact us via email info@bella-dei.co.za